Keeping Your Drivers Safe on the Road
How can you keep your drivers and their vehicles safe on the road?
When a vehicle breakdown or other emergency happens, you can rely on IDEALNET, the commercial truck industry's premier 24/7 roadside assistance service from Idealease.
1-800-IDLEASE
One call links to your comprehensive network
430+
Dealership Locations
34,000+
Service Providers
24/7
Available Every Day
Our Service Network
One call to 1-800-IDLEASE, the IDEALNET hotline, links you and your driver to our safety net of more than 430 Idealease and International Truck dealership locations and 34,000 selected service providers across North America.
The IDEALNET call center is located at Idealease corporate headquarters and operates 24 hours a day, 365 days a year. Our specially trained service coordinators answer every call live—no frustrating prompts or recordings.
Comprehensive Services
Our expert service coordinators are Idealease employees and they are equipped to handle any situation your driver may encounter including:
Full-Service Roadside Assistance
Complete on-site support for mechanical issues and breakdowns
Emergency Fuel Purchases
Quick fuel delivery to get your drivers back on the road
Replacement/Rental Trucks
Alternative vehicles when repairs take longer than expected
Towing Services
Professional towing to the nearest qualified service location
Lock-out Assistance
Quick response for vehicle access issues
Specialized Services
Fuel/hazmat spill clean-up and accident reporting partnerships
Advanced Technology & Dedicated Support
Using the latest technology and communication systems, our service coordinators help your driver get to safety, locate the closest qualified service location, and get your truck back on the road as quickly as possible.
Our IDEALNET staff will stay on top of your repair issue from the first call until your truck is back on the road meeting your commitments to your customers. Your drivers’ well-being and their loads are very important to everyone at Idealease. When an emergency happens, you can count on IDEALNET.
CALL US TODAY!
Ascendance Idealease
We are affiliated with over 40 truck dealerships in 11 states (Kansas, Iowa, Indiana, Illinois, Kentucky, Ohio, Pennsylvania, New Jersey, Minnesota, Tennessee & Wisconsin) and part of more than 430 Idealease locations in North America.